HCMC | Breakfast Talk | The Hidden Cost of Miscommunication: Building Aligned Teams

Learn how to communicate clearly under pressure, reduce misunderstandings and strengthen alignment within your teams.

HCMC | Breakfast Talk | The Hidden Cost of Miscommunication: Building Aligned Teams

CCIFV Office, Ho Chi Minh City
Thursday, 29 October 2026
9:00 AM – 11:00 AM
Language: English

Overview

Most communication problems don’t show up in meetings. They show up under pressure, when time is short and your message has to land the first time.

This hands-on Breakfast Talk will explore how communication changes when pressure hits, where misunderstandings come from, and how teams can build stronger alignment.

Participants will work in small teams through practical communication challenges, allowing them to experience their own communication habits and see how assumptions, unclear messages and a lack of alignment can affect team performance.

The session will conclude with a simple, repeatable framework for communicating clearly that participants can apply directly in their workplace.

What will you learn?

• Identify your own communication habits and their impact on others
• Recognise assumptions that can lead to misunderstandings
• Understand whether your message has actually been understood
• Build and confirm alignment within your team
• Apply practical communication techniques immediately at work
• Identify communication breakdowns within your own organisation

Programme

Arrival & Breakfast
Coffee, pastries and fresh fruit

Welcome & Introduction
Introduction to the session and the importance of communication under pressure

Hands-on Team Simulations
Three communication challenges completed in small teams

Debrief & Discussion
Exploring what happened, where communication broke down and why

 Communication Framework
A practical and repeatable approach to communicating clearly and maintaining alignment

Performance Lens & Q&A
Introduction to the Performance Lens workshop, team profiling and closing discussion

End of session

Who should attend?

The session is designed for leaders, managers and team members from companies of all sizes who want to improve communication and team alignment.

No preparation or prior experience is required. Participants will be placed into small teams on the day, making the session suitable for both individual participants and colleagues attending together.

About the Speaker

Mark Dickens
Founder & Lead Facilitator

Mark built his career across professional sport, financial services and technology ventures before founding Saigon Young Professionals.

He began as a Class A Professional with the PGA of Canada before moving into retail banking and wealth management. He later co-founded Vambora, a fintech startup focused on open banking infrastructure, where he led strategy, fundraising and partnerships.

His experience across these sectors has shaped his work around communication, decision-making, leadership and team performance under pressure.

Event Location